Privacy Policy

Last updated: April 9, 2026

1. Introduction

Welcome to Biointerpreter. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://biointerpreter.mfatwin.com and use our services.

Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address
  • Company name and job title
  • Phone number
  • Billing and payment information
  • Account credentials

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

  • Device information (browser type, operating system, device type)
  • IP address and approximate location
  • Pages visited and features used
  • Time spent on pages and interaction data
  • Referral source and exit pages

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information. These include:

  • Necessary Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements (Google Ads, Meta Pixel)

You can manage your cookie preferences through our cookie consent banner or your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our services
  • Processing transactions and sending related information
  • Sending promotional communications (with your consent)
  • Responding to your inquiries and providing customer support
  • Analyzing usage patterns to improve our services
  • Detecting and preventing fraud or security issues
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that help us operate our business (payment processors, hosting providers, analytics services)
  • Business Partners: With your consent, for joint marketing or service offerings
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Third-Party Services

Our services integrate with third-party services that have their own privacy policies:

  • Google Analytics: For website analytics – Google Privacy Policy
  • Google Ads: For advertising and conversion tracking – Google Privacy Policy
  • Meta (Facebook) Pixel: For advertising and analytics – Meta Privacy Policy
  • Stripe: For payment processing – Stripe Privacy Policy

6. Mobile Application Data Practices

When you use our mobile application, we may collect and process additional data to provide AI assistant functionality. The following describes how specific mobile features handle your data:

6.1 SMS Messaging

The mobile app may send SMS messages on your behalf when you explicitly instruct the AI assistant to do so (e.g., "Send a text to John"). SMS content is composed based on your instruction and sent through your device's native messaging capability. We do not store the content of SMS messages on our servers.

6.2 Phone Calls

The mobile app may initiate phone calls on your behalf when you explicitly instruct the AI assistant to do so (e.g., "Call Mom"). Calls are placed through your device's native dialer. We do not record or store phone call audio or metadata on our servers.

6.3 Location Data

The mobile app may access your device's location (including background location) to provide location-aware AI responses, local weather updates, and smart-glasses display features. Location data is sent to our API for processing and is not retained beyond the duration of the request. You can revoke location permissions at any time through your device settings.

6.4 Solana Wallet Integration

The mobile app includes optional Solana blockchain wallet functionality for cryptocurrency transactions. Your wallet address is stored in your account preferences. Private keys are managed on your device and are never transmitted to or stored on our servers. Transaction history may be visible on the public blockchain.

6.5 Notification Listener

The mobile app may request access to read your device notifications in order to forward them to connected smart glasses (e.g., Even Realities G1). Notification content is transmitted to your paired device and is not stored on our servers. You can disable notification access at any time through your device settings.

6.6 Audio Recording

The mobile app may access your device's microphone for speech-to-text functionality, allowing you to interact with the AI assistant via voice. Audio is processed to generate text input and is not stored on our servers after processing is complete.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at support@xtsystems.com.

10. Data Deletion

You may request deletion of your account and associated personal data at any time through the following methods:

  • In-app:Navigate to your account settings and select "Delete Account"
  • Web: Visit your account settings and select "Delete Account"
  • Email: Send a request to support@xtsystems.com

Upon receiving a deletion request, we will deactivate your account and delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance). Conversation history, agent configurations, and uploaded files associated with your account will be permanently removed.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (we do not sell personal information).

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

13. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

14. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

15. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

  • Email: support@xtsystems.com
  • Website: https://biointerpreter.mfatwin.com